Effective Date: February 12, 2026

eNotaryRemote (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using www.enotaryremote.com and our Remote Online Notarization (RON) services.

This Privacy Policy explains what information we collect, how we use it, how it is protected, and your rights regarding your information.

1. Information We Collect

We may collect the following categories of information:

Personal Information

  • Name
  • Email address
  • Telephone number
  • Mailing address (if provided)

Notarization & Transaction Information

  • Information provided to schedule and complete a notarization
  • Documents uploaded for notarization
  • Notarial journal entries as required by law

Identity Verification Information

  • Government-issued identification data
  • Knowledge-Based Authentication (KBA) results (when applicable)
  • Credential analysis results
  • Biometric or identity verification data where permitted by law

Technical Information

  • IP address
  • Browser type
  • Device information
  • Access timestamps

Audio-Video Recordings

Remote Online Notarization sessions are audio-video recorded as required by applicable state law. By participating in a remote notarization session, you acknowledge and consent to such recording as required by law.

2. How We Use Information

We use collected information to:

  • Schedule and conduct Remote Online Notarization sessions
  • Verify identity and prevent fraud
  • Maintain legally required notarial records and audit trails
  • Comply with applicable state remote notarization laws
  • Respond to inquiries and provide customer support
  • Improve website functionality and user experience
  • Communicate regarding appointments and service updates

We do not sell your personal information.

3. Legal Compliance & Record Retention

As a Remote Online Notarization coordination service, we work with state-commissioned notaries authorized to perform Remote Online Notarizations under the laws of their respective commissioning states.

Remote Online Notarizations are conducted in accordance with the laws and regulations of the commissioning state of the notary performing the notarization.

Notarial journal entries, audio-video recordings, and related records are retained in accordance with applicable state laws and regulatory requirements governing Remote Online Notarization.

Retention periods may vary depending on the commissioning state and legal obligations.

4. Data Protection & Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information, including:

  • Encrypted data transmission (SSL/TLS)
  • Secure storage systems
  • Restricted access controls
  • Use of secure Remote Online Notarization technology platforms
  • Identity verification safeguards

While no system can guarantee absolute security, we take reasonable steps to protect your information.

As a service provider supporting real estate, financial, and legal transactions, we implement safeguards consistent with applicable data privacy and financial information protection standards, including industry expectations under the Gramm-Leach-Bliley Act (GLBA).

5. Third-Party Technology Providers

We utilize secure third-party technology providers to facilitate identity verification, credential analysis, Knowledge-Based Authentication (KBA), and Remote Online Notarization sessions.

These providers maintain their own privacy policies and security practices governing their platforms. We encourage you to review their policies when using those systems.

6. Cookies & Website Tracking

Our website may use cookies and similar tracking technologies to:

  • Improve site functionality
  • Analyze website traffic
  • Remember user preferences

You may adjust cookie preferences through your browser settings. Disabling cookies may affect certain website features.

7. Your Rights

Depending on your location, you may have rights to:

  • Request access to personal information we hold
  • Request correction of inaccurate information
  • Request deletion of certain personal information (subject to legal retention requirements)

Because we are legally required to retain certain notarial records, some information may not be eligible for deletion.

To submit a request, please contact us using the information below.

8. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to conflict of law principles.

9. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact:

eNotaryRemote
Phone: 713-703-6482
Email: larry@enotaryremote.com
Location: Denver, Colorado

eNotaryRemote is owned and operated by Notary Relief, LLC.

We are not a law firm and do not provide legal advice. You are encouraged to consult your attorney or document recipient regarding document acceptance prior to notarization.